| ECM
is the new buzz word with managing information and it details the
technology to managing information (content), the policies, procedures
and business processes that govern how information moves within an
organisation.
We deploy ECM within an enterprise where we look to;
Reduced costs
At the University of Pretoria (UP), they use over 800 sq meters of
space for storing archived records. Through storing these records
electronically.
Managed risks:
At Exclusive Books, we helped store all lease contracts onto Oracle
UCM. This exercise helped management to gain more control over the
landowners of their stores.
Created a new reality:
For Exclusive Books iFACTORY ensured that unsavoury comments were
automatically and instantaneously cleaned up on their new website.
At UP, iFACTORY translated the Oracle UCM key components into
Afrikaans for their professors to access and understand the new
technology.
This has been achieved by using the Oracle Universal Content
Management product. UCM provides a unified and enterprise – wide
application for delivering document management, web content management,
digital asset management, and retention management to organisations.
Oracle UCM offers a flexible, robust and scalable content management
solution that allows employees, customers and partners to collaborate,
contribute and access content anywhere, anytime, in any format.
Document Management (DM)
Oracle’s document management solution within UCM allows organisations
to effectively and efficiently capture, edit, secure and publish
digital and paper-based articles and reports. With UCM, businesses save
money and improve operational efficiencies by streamlining
communications, automating, managing and tracking routine tasks.
Additionally, UCM minimizes risks associated with regulatory and legal
compliance processes.
|
Oracle Content Server
The foundation of UCM begins with Content Server, a completely
Web-based repository where all content, regardless of content type, is
stored for management, reuse and access.
While stored in the repository, all types of content, ranging from
email, discussions, documents, reports, spreadsheets and records to
images, multimedia or other digital formats, receive the same set of
fundamental core services.
These core services provide the following key functions;
Library services (metadata – assisting in categorizing content),
check in and check out functionality, revision control and subscriptions
to content)
Security, which is role-based, account based, rules based and
content level models. I.e. the right people access the information at
the right time. Out-of-the-box security or integrate with enterprise
standards such as Active Directory, NTLM or LDAP.
Conversion services of 400 file formats to “consumption” friendly formats such as HTML, WML, XML and PDF
Workflow – an integrated graphical workflow engine.
Personalization based on roles, business criteria, security, rules
or a defined user/administrator requirements. Content can be delivered
in tailor-made formats.
Index/Search – once documents are checked in they are indexed.
Ensuring they can be retrieved quick, easily and through full text
searching.
Administration capabilities, which include audit trails and reports,
archiving, configuration management, back up and system reports. The
data is stored in a database table, therefore will be viewable through
out of the box reports,
Content Integration Suite provides a reliable and scalable
integration infrastructure for integrations with Java 2 Enterprise
Edition (J2EE) applications.
|
Content Portlet Suite is built on top of the Oracle Content Integration Suite and offers a number of pre-built reference portlets
for IBM, BEA, Plumtree and Sun portal servers. Depending on the
permission level, the user may be allowed to browse or search content,
contribute a new content item and view the progress of their content
through workflow.
Desktop integration allows the direct contribution from desktop
client and email applications such as Word, WordPerfect, Excel, and
PowerPoint, Microsoft Outlook and Lotus Notes Email. It also allows
users to attach content pulled directly from Oracle UCM.
Content categoriser, provides for the automatic contribution of large
amounts of text-based content through an interactive check-in process,
which automatically categorizes individual content items.
There is also an API which integrates to third party categorization engines.
|
